Last updated: 12th June 2023
This page, together with our Privacy Policy and General Website Terms & Conditions, tells you information about us and informs you of the legal terms and conditions (the “Terms”) which govern your use of our ("Seller", "We", "Us", "Our") webstore (the "Webstore").
These Terms will apply to any contract between you and the Us in respect of your purchase of video game related products, items and other content (“Products”) on the Webstore (“ Contract”).
Please read these Terms carefully and make sure that you understand them before ordering from the Webstore. Please note that before placing an order you will be asked to agree to these Terms. If you refuse to accept these Terms, you will not be able to place an order.
We are a Licensed seller for goods for this game, game server or Discord server ("Platform"). We buy licenses for the use of digital goods and software from the Platform which we sell to end-customers. We are Tebex Limited t/a Tebex, a company registered in England and Wales with company number 08129184 and with our registered office at Tebex Limited, Levy Cohen & Co, 5.2 Central House, 1 Ballards Lane, London, United Kingdom, N3 1LQ. Our VAT numbers are GB167189962 & EU372035465.
If you wish to contact us for technical support, you need to report fraudulent activity, or that a Platform is breaching our or a partner's AUP, you can contact us by visiting https://www.tebex.io/contact/checkout.
Your use of the Webstore is governed by our General Website Terms & Conditions.
We license logos, graphics, and other assets for the purposes of advertising and selling non-tangible digital content produced by the Platform. The Platform sells us licenses for the use of such products that provide in-game benefits or rewards and we resell these as the merchant for these Products.
When you buy Products on the Webstore, you will be entering into a Contract with Us for this. No contract is formed between You and the Platform in this regard.
Your contract with Us means that we will make every reasonable effort to resolve any products or queries You may have. If difficulties are encountered with the performance of an ancillary service provided to You (e.g. access to the server), we may refer you to specialised external support.
Purchases from Us are payments for licenses to use the digital virtual items contained in the purchase. This transaction is final and there are no refunds. If you are banned for breaking the rules of the Platform, you will not be refunded. All items are virtual and have no value, and cannot be exchanged for real-world currency of any kind.
You shall not use the Webstore for any purpose other than to make personal, non-commercial purchases of Products.
You may only purchase Products from the Webstore if you are at least 16 years old.
EU law provides you with a right of withdrawal on software sales. This can be excluded for digitally provided content once the content is provided to the end user. The EU statutory right of withdrawal ends 14 days after you purchase or (where you have provided the appropriate consent and acknowledgement) the moment you start downloading the content/services.
The price of Products is set by Us. Payment processing is performed by us and our third-party payment processors. You represent that you are the authorised user of the payment method used.
In order to access or use the Products purchased, You may need to access or use ancillary services provided by third parties (such as servers, games clients etc). Access and use of these ancillary services may be subjected to additional terms.
We do NOT affiliate with Mojang or Microsoft. If any issues or question should occur, please contact us via the Discord ticket system or email.
Refund Policy: Upon purchasing an item, you agree that if you were to be punished (and with being punished, one of your bought features comes to harm) that you CANNOT refund your purchase.